For Release: October 8, 2014
STANFORD, Calif. – In health care, the “lean” approach is much more than quality improvement and cost reduction. At its core, lean is about continuously striving for the best outcome and experience for patients using the fewest wasted resources. A new book, Advanced Lean in Healthcare, describes the evolution of a management system that would allow any health care organization to achieve a lean system in its own way.
Authors Craig Albanese, MD, MBA, vice president of quality and performance improvement at Stanford Medicine Children’s Health and professor of pediatric surgery at the Stanford University School of Medicine; Terry Platchek, MD, medical director for performance improvement at Stanford Medicine Children’s Health and clinical assistant professor of pediatrics at the School of Medicine; and Darin Aaby, MS, executive director at JWA Consulting, bring together their years of experience developing lean performance environments in a variety of settings. The three have worked together implementing advanced lean at Lucile Packard Children’s Hospital Stanford for the past three years.
“The purpose of the book is to advance the practical knowledge of a committed lean healthcare leader to help create an operating system that develops all the way to continuous improvement,” says Albanese. “We hope that, through reading the book, organizations can move beyond stabilizing work processes to get to continuously improving the entire system, which will result in dramatic improvements in quality, safety, timely access and cost—all within an empathetic healing environment.”
Lucile Packard Children’s Hospital Stanford first embarked on a journey toward lean management back in 2010, with an effort to improve its operating room efficiency and quality. Since then, the hospital’s lean approach, called the Packard Quality Management System, has been adopted hospital-wide, providing a shared framework for continuous improvement.
“Adopting and creating a lean performance environment takes a major commitment by an entire organization,” said Anne McCune, chief operating officer at Lucile Packard Children’s Hospital Stanford and Stanford Medicine Children’s Health. “This book accurately reflects not just why we undertook this journey, but also the fundamentals, the learning experience, the engagement, and shared values. While we have not reached the total destination, we are getting closer all the time.”
Christopher G. Dawes, president and chief executive officer, agreed. “We’ve seen extraordinary success with a lean approach to the way we work,” said Dawes. “Our experts and their teams are doing an amazing job guiding our organization and culture to achieve a lean performance environment. It’s wonderful that they have captured that wisdom and experience to guide others on this important journey.”
To learn more about Advanced Lean in Healthcare and purchase a copy, visit advancedlean.com or Amazon.
Media contact:
Robert Dicks
(650) 497-8364
rdicks@stanfordchildrens.org
Stanford Medicine Children’s Health, with Lucile Packard Children’s Hospital Stanford at its center, is the Bay Area’s largest health care system exclusively dedicated to children and expectant mothers. Our network of care includes more than 65 locations across Northern California and more than 85 locations in the U.S. Western region. Along with Stanford Health Care and the Stanford School of Medicine, we are part of Stanford Medicine, an ecosystem harnessing the potential of biomedicine through collaborative research, education, and clinical care to improve health outcomes around the world. We are a nonprofit organization committed to supporting the community through meaningful outreach programs and services and providing necessary medical care to families, regardless of their ability to pay. Discover more at stanfordchildrens.org.
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